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¿Question #3965?
skelebone: Have you ever successfully obtained replacements for a game that was incomplete out of the shrinkwrap?

spacerx: I got a replacement block for Hammer of the Scots from Columbia Games without problem.
MartinWin: Yes. I just wrote an email to the publisher.
Chris Page: No. Despite my best attempts, my copy of Settlers of Catan is missing a few wooden bits, and one of the two card decks. (The resources one.)
Woelf: Yes
jmsmith2434: Yes
ricardofo: yes
Phil Fleischmann: Yes, multiple times, in fact. Blokus and one of the 5-6 player expansion for Settlers (I think it was Seafarers), oh, and one of my robots was originally missing in my RoboRally. And now that I think of it, a long time ago when I was a kid, the board was missing from a game of Prize Property. All missing pieces were sent to my satisfaction.
pwilz: I have not.
Isamoor: Yes. Yes. Yup. Affirmative.
Randy Cox: Many times.
WatchmanX2000: yes.
Polgara: yes
rgatti: Haven't tried, yet
ellephai: Sure have! This happened to me twice in a row, and both times my FLGS fixed me up with no problem.
TheEbonyTurtle: Yup, from fantasy flight
waza: Yes, Games Workshop Battle Of Mac-whatever had two sprues the same instead of two slightly different ones. GW Australia posted me the missing pieces.
matthan: I have never had an incomplete game. Lucky me.
xlorp: If not I just mail myself to the producer's headquarters and plea my case directly
ecobot3001: nope killed people cause of it but not replacements
DHEK: Never tried, but from what I hear in the forums, I think it's not too hard for most of the big-name publishers.
familygaming: Yes. Flusspiraten (but Funagain sent them to me, not Ravensburger.) And Tongiaki (missing blue boats which Uberplay sent within the week.)
slowcorner: Yes (replacement parts, that is)
Mr.Baggins: Nope. Never had to.
eddyspaghetti: Haven't needed to, yet.
Zencore: yes, but at a small cost for shipping.
HarryFlashmanKBE: Never needed to fortunately.
POvidiusNaso: Several times.
dsmeyer: no
aleo09: no
rootbeer: Yes. At least twice.
diehard4life: Yes. I was successful in completing an Axis and Allies game which was without instructions and missing a few tokens, by contacting MB back in the early nineties. Now I have extra dice and chips, and eight printed copies of the rules to hand out prior to gaming sessions for review.
MaksimSmelchak: Yes.
scriptorum: Hasn't happened yet. YET.
themightyhump: Yes.
Cut & Space: No, never tried to
bigbadsteve: never tried
SisyphusX: Nope.
nibuen: yes
_Kael_: Never met that problem. However, Columbia Games was nice enough to send me replacements for my 2nd hand copy of Victory. ("Hi, I bought Victory 2nd hand. I miss... Would you be so kind?" They were.)
BigZaphod: No
PsyJam: Sort of - I had to get new booster rings for Starfarers of Catan, although Mayfair didnt' know they needed them until everyone started to break their motherships.
brainrob: Yes
RyanMC: yes
keldrak: never tried
fFish: Trying with New England ATM
verandi: yes. the game was maharaja (phalanx games). i got the pieces at my house in miami, fl exactly a week after i submitted the complaint to them (in netherlands)
KDSN: yes
Geese: Yes, Mayfair games was very accomodating.
CptWasp: Never
LemonyFresh: Yes
casrina: yes, made them myself
shizzane: Never encountered this travesty.
Tushratta: No. (dammit)
arkibet: yes. Settlers of Catan card game, specifically.
djlg: Yes, many times.
BaSL: yes
Jim_P: yes
motoyugota: Yes, when AH republished diplomacy, my copy was missing a color entirely. I contacted them about it, and then got no response for a long time. At GenCon, the guys there opened up a box and gave me the missing color. Then, about two weeks later, a complete set (of all colors) came in the mail!
skrutsch: I've never tried, but Lego sent me parts for a kit I bought at the Salvation Army. I was up front with them about that and they sent them for free.
Lord_Prussian: No
chaddyboy_2000: Yeah.
jttm: Yes
ValJor: All my games came complete
CortexBomb: Never had a game incomplete out of shrink where replacement pieces weren't still available from the company
skelebone: I've been semi-successful. I did get a palm tree for Santiago from Z-man, and a miscut piece replacement for Caprice from Rio Grande.
CDRodeffer: Yes. I got a copy of the rules to Wilderness War from GMT.